H.C. Starck Ceramics GmbH (hereinafter referred to as „we“ or „Data Controller“) takes the protection of personal data very seriously and adheres to the pertinent data protection law provisions, in particular the provisions of the EU General Data Protection Regulation (GDPR). Below, we should like to inform you, in particular, of when we compile data and which data are compiled by us in the context of using our website www.hcstarck-ceramics.de.
I. General remarks
1. Scope of data processing
It is, principally, only to the extent necessary for the provision of a functioning website and of our contents and services that we collect and use personal data. The collection and use of the personal data of our users takes place only where processing of the data is permitted by statutory provisions or after consent has been granted by the user.
2. Legal basis for processing of the data
Where the user’s consent to operations in relation to the processing of personal data is obtained by us on our website, Art. 6 (1) lit. a GDPR serves as a legal basis for the processing of personal data.
Art. 6 (1) lit. b GDPR serves as a legal basis for the processing of personal data required for the fulfilment of a contract of which the user is a contracting party. This applies also to processing operations necessary for the fulfilment of a quasi contract obligation or for precontractual measures.
If and when the processing of personal data is required for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as a legal basis.
Where the processing is necessary for the protection of a legitimate interest of our company or a third party and the first-mentioned interest is not overridden by the interests, basic rights and fundamental freedoms of the user concerned, Art. 6 (1) lit. f GDPR serves as a legal basis for processing of the data (so-called weighing of interests).
Apart from that, there are other statutory provisions for the processing of personal data, which – to the extent pertinent – are concretely specified by us below.
3. Duration of storage
The users’ personal data will be deleted or blocked as soon as the purpose of storage has ceased to exist. Apart from that, storing may take place where this has been provided for by the European or national legislator in regulations, laws or other provisions of the European Union to which our company is subject. Blocking or deletion of the data will also take place when a period for storing of the data prescribed by the above-mentioned norms has expired, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.
4. The passing on of personal data
If we pass on personal data, we do so exclusively to service providers supporting us with fulfilling the above-mentioned purposes. Such companies are not allowed to use your personal data except for fulfilling their tasks on our behalf, as so-called data processing companies, and they are obligated to adhere to the pertinent data protection rules.
The data processing companies employed by us are:
- OPUS Marketing, Am Pfaffenfleck 10, 95448 Bayreuth
- Google Inc., 1600 Amphitheatre Parkway Mountain View CA 94043, USA
Apart from that, there is no passing on of personal data to third parties.
5. Place where the data are processed
Processing of your stored personal data by us takes place in countries of the European Economic Area. For further information on the processing of data within the scope of the use of Google services please see no. IV.
II. The processing of personal data
1. Provision of the website and logfiles creation
a) Description of the data processing operation
Whenever our website is called up, our system automatically collects data and information from the system of the computer calling up the website.
At this, the following data are being collected:
- browser type and browser version
- operating system used
- IP address of the user
- referrer URL
- host name of the accessing computer
- time of the server query
These data are also stored in the logfiles of our system. The data will not be stored together with other personal data of the user.
b) Legal basis for processing of the data
Art. 6 (1) lit. f GDPR is the legal basis for the temporary storage of the data and the logfiles.
c) Purpose of the processing of data
Storage in logfiles is done to ensure the functionality of the website. In addition, the data help us to optimise the website and to ensure the security of our information technology systems. Evaluation of data for marketing purposes does not take place in this context. These are the purposes wherein our legitimate interest in the processing of data in accordance with Art. 6 (1) lit. f GDPR lies.
d) Duration of storage
The data will be deleted as soon as they are no longer required for achieving the purpose for which they were collected. Where the data have been stored in logfiles, this is the case after 7 days at the latest. Storage beyond this point is possible. In such case, the IP addresses of the users will be deleted or anonymised so that it is no longer possible to attribute the client calling up the website.
e) Possibility of objection and removal
The collection of data for the provision of the website and storage of the data in logfiles is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
2. Contact form / e-mail contact
a) Description of the data processing operation
Contact forms are available on our website which can be used for making contact electronically. Whenever users avail themselves of this possibility, the data entered in the input screen (mandatory fields and optional information) are transmitted to us and stored. These data are, in particular:
Alternatively, contact may be made via the e-mail address made available by us. In this case, the user’s personal data transmitted together with the e-mail will be stored.
No passing on of data to third parties takes place in this context. The data are used for processing the conversation, exclusively.
b) Legal basis for processing of the data
The legal basis for processing of the data is Art. 6 (1) lit. f GDPR. Where the e-mail contact is aimed at the conclusion of a contract or a quasi contract obligation, Art. 6 (1) lit. b GDPR is an additional legal basis for processing.
c) Purpose of the processing of data
The processing of personal data serves us to process the contact, exclusively. This is also where the required legitimate interest in the processing of data lies in case of contact.
d) Duration of storage
The data will be deleted as soon as they are no longer required for achieving the purpose for which they were collected. As regards the personal data transmitted by e-mail, this is the case when the respective conversation with the user is finished. The conversation is finished when it can be inferred from the circumstances that the respective matter has been clarified conclusively.
e) Possibility of objection and removal
NWhere users have contacted us by e-mail or the contact form, they are at any time allowed to object to the storage of their data. The objection may be lodged by way of a notification to the contact information at the end of our Data Privacy Statement. In the event of objection, the conversation with the user cannot be continued and all the personal data stored within the course of making the contact will be deleted by us.
1. Description of the data processing operation
We use „cookies“ to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files which are stored on the browser or by the browser on the terminal. When a website is called up by a user, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters which allows the browser to be identified unambiguously whenever the website is called up again.
When calling up our website, the user is informed about the use of technically unnecessary and third-party cookies and his/her consent to the processing of the personal data used in this context is obtained. In this context, the user is also referred to our Data Privacy Statement.
a) Technically necessary cookies
- Borlabs Cookie
b) Technically unnecessary cookies, third-party cookies
Apart from that, technically unnecessary cookies are used on our website enabling us, in particular, to analyse the users’ surfing behaviour.
The following technically unnecessary cookies or third-party cookies are used by us:
- Google Analytics
c) Information on a change of the browser settings
Most browsers are set in a way that they accept cookies automatically. The user may, however, prevent the storing of cookies on his/her computer by adjusting the browser settings accordingly. This may, however, restrict the scope of the functions of our website.
2. Legal basis for the processing of data
The legal basis for the processing of personal data using technically unnecessary and third-party cookies is Art. 6 (1) lit. a GDPR, where the user has consented to it. As for the rest, the legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f GDPR.
3. Purpose of the processing of data
The purpose of the use of technically necessary cookies is to make using of the website easier for the user. Some of the functions of our website cannot be offered without using cookies. For these functions it is necessary that the browser can be recognised again after changing the website. The above-mentioned purposes are also the ones wherein our legitimate interest in the processing of data in accordance with Art. 6 (1) lit. f GDPR lies.
The analytical cookies tell us how our website is used which allows us to continuously optimise our online offer.
The user data collected on our website using cookies are not used for the creation of user profiles.
4. Duration of storage, possibility of objection and removal
IV. Use of Google services and other services/tools
1. General information about Google services
On our website, we use several services of Google Inc. („Google“), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Due to the involvement of Google services, Google may, in some circumstances, collect and process data (also personal data). In this context, it cannot be ruled out that Google will transmit such data also to a server in a third country.
Google has bound itself to adhere to the so-called EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework on the collection, use, and retention of personal information transferred from the Member States of the EU and Switzerland. Google, including Google LLC, and its fully owned subsidiaries in the US, has declared by certification that it complies with the Privacy-Shield-Principles. For further information please see https://www.google.de/policies/privacy/frameworks/.
We have ourselves no influence as regards the kind of data actually collected and processed by Google. Google states, however, that the following data (also personal data) may, among others, be processed:
- protocol data (in particular the IP address)
- location-based data
- unique application numbers
- cookies and similar technologies
If you are registered with your Google account, Google may add the processed data to your account and treat them as personal data depending on your account settings, cf., in particular, https://www.google.de/policies/privacy/partners.
You can prevent these data from being added directly by logging out from your Google account or by performing the respective settings in your Google account.
Apart from that, you can alter your cookie settings (e.g. delete or block cookies, etc.). For further information concerning this please see no. III.
For more detailed information please see the Data Privacy Statement of Google which can be retrieved by you from here:
For information about the private sphere settings of Google please see https://privacy.google.com/take-control.html
You are entitled to a right of objection. The objection can be lodged by way of a notification to the contact information at the end of our Data Privacy Statement. Further possibilities of objection, if any, are contained in the description of the individual Google services.
2. Use of Google Analytics
This website uses Google Analytics, a web analyses service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Our aim in using Google Analytics is to analyse the user behaviour on our website and to be able to react to it. By doing this, we are able to continuously improve our online offer.
When calling up our website, the users are informed about the use of Google Analytics or analyses cookies, respectively, and asked for their consent to the processing of the data used in this context. In this context, the users are also referred to our Data Privacy Statement.
The legal basis for the use of Google Analytics is Art. 6 (1) lit a. GDPR provided the user has consented to it.
Google Analytics uses „cookies“, i. e. text files stored on the users’ computers enabling us to analyse how the website is used by them. As a rule, the information on the use of this website by the users created by the cookie is transmitted to a server of Google in the US and stored there. However, in cases where the IP anonymization of this website has been activated, Google will shorten your IP address beforehand within Member States of the European Union or other contracting states of the European Economic Area. It is only in exceptional cases that the full IP address is transmitted to a server of Google in the US and shortened there. According to Google, the IP address transmitted from your browser within the scope of Google Analytics will not be amalgamated with other data of Google.
Google will use these data on behalf of the operator of this website to evaluate the use of the website by the user, to compile reports on the website activities, and to provide other services for the website operator in connection with the use of the website and the internet. These are also the purposes wherein our legitimate interest in the processing of data lies.
According to our settings, the data will be deleted automatically in Google Analytics after a period of 14 months.
We should like to point out to you that, on this website, Google Analytics has been extended by the code „ga(’set‘, ‚anonymizeIp‘, true);“ to ensure the anonymised collection of IP addresses.
For further information on the handling of data in connection with Google Analytics please see the Data Privacy Statement of Google: https://support.google.com/analytics/answer/6004245?hl=de
Possibility of objection and removal:
You may revoke your consent to the web analysis by clicking on the following link:
Click on the bottom button to stop tracking Google Analytics:
Opt-out of Google Analytics successfully.
You may also prevent the storing of cookies by correspondingly setting your browser software; however, we would like to point out to you that in such case you may probably not be able to use all the functions of this website to their full extent. Apart from that, you may prevent the transmission of the data relating to your way of using the website which have been generated by the cookie (incl. your IP address) to Google by downloading and installing the browser plugin available under the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de.
3. Use of YouTube
We occasionally use videos of YouTube on our website. YouTube is a service of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube LLC is a subsidiary of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We use embedded YouTube videos within the so-called extended Data Privacy Mode, i.e. YouTube does not store any information on users of our website, unless the users watch the video. Clicking on the YouTube video may trigger further data processing operations (e.g. the storing of cookies by YouTube) which we have no influence on.
The purpose pursued by us by involving YouTube is to be able to present to you various videos on our website so that you can watch them on our website, directly.
The legal basis for the processing of personal data described here is Art. 6 (1) lit. f) GDPR. Our required legitimate interest thereby lies in the great benefit offered by YouTube. By embedding external videos we relieve our servers and are able to use the respective resources for other purposes, which, i. a., can increase the stability of our servers. In addition, YouTube or Google has a legitimate interest in the collected (personal) data to improve its own services.
For more detailed information please see the Data Privacy Statement of YouTube or Google, respectively:
4. Use of the „fonts.com“ fonts service
We use „fonts.com“, a fonts service of Linotype GmbH, Werner-Reimers-Straße 2-4, 61352 Bad Homburg, to make our website more attractive and uniform. Whenever our website is called up, files are downloaded from a „fonts.com“ server to display the texts in a certain font. Thereby, your IP address may be transmitted to a server of „fonts.com“ and be stored there within the scope of the usual weblog. The further processing of such data is the responsibility of „fonts.com“. For the respective terms and setting possibilities please see the Data Privacy Statement of „fonts.com“.
We ourselves do not collect any data within the scope of the use of the „fonts.com“ service.
Our aim in using „fonts.com“ is to be able to have uniform fonts displayed on the user’s terminal device.
The legal basis for the processing of personal data described here is Art. 6 (1) lit. f) GDPR. Our legitimate interest, thereby, lies in the great benefit offered by a uniform depiction of the fonts. By this way, we keep the design expenses lower than those incurred if we had to react to the fonts standards of different operating systems and browsers with their own graphically adapted websites.
In case your browser does not permit the use of „fonts.com“, standard fonts are used by your terminal device.
V. References to social networks
Our website is supplemented by our official presences in the following social networks:
The links are marked by the respective logo of the social network; no social plugins of the above-mentioned social networks are used.
When following the links to the social networks, please be aware that the respective social network is responsible for processing and using the personal data, and that we do not have or gain any knowledge of the actual extent of use of your data by the respective provider. For information about the extent of processing of your personal data by providers of the social networks and about setting possibilities to protect your privacy, please see the Data Privacy Guidelines of the respective provider.
VI. Data subject rights
When personal data from you are processed you are a data subject in the meaning of the GDPR and entitled to the following rights towards the data controller:
1. Right to information
You have the right to request to be informed whether or not personal data concerning you are processed; where this is the case, you have the right to information about these personal data and to the information specified in detail in Art. 15 GDPR.
2. Right to correction
You have the right to immediately request correction of any incorrect personal data concerning you and, if applicable, completion of incomplete personal data (Art. 16 GDPR).
3. Right to the restriction of processing
You have the right to request the restriction of processing, if one of the conditions mentioned in Art. 18 GDPR is fulfilled, e.g. where you have lodged an objection against the processing, pending verification whether the objection is admissible.
4. Right to deletion
You have the right to request that personal data concerning you are deleted, immediately, if one of the reasons mentioned in detail in Art. 17 GDPR applies, e.g. if the data are no longer required for the purposes pursued and deletion is not excluded by the statutory obligations to preserve records.
5. Right to data portability
Pursuant to Art. 20 GDPR, you have the right to receive the personal data concerning you, which you have made available to us, in a structured, commonly used and machine-readable format, in order to be able to either transmit them yourselves or – where technically feasible – have them transmitted by us to a third party.
6. Right to object
You have the right to object, at any time, on grounds resulting from your particular situation, to the processing of personal data concerning you within the scope of the requirements of Art. 21 GDPR.
7. Right to revoke the declaration of consent under data protection law
You have the right to revoke, at any time, any declaration of consent under data protection law you have made towards us. Revoking the consent does not affect the legitimacy of the processing based on the consent performed until such revocation.
8. Rights in the case of automated decisions
Where, as an exception, we use automated individual case decisions – including profiling – we are obligated by statutory provisions to arrange for you to be able to influence the decision (Art. 22 GDPR).
9. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that processing of the personal data concerning you infringes any provisions of the data protection law.
The contact details of the supervisory authority competent for our company are to be found at the end of the Data Privacy Statement.
10. Other matters
We should like to point out that the above data subject rights may be restricted by EU law or the applicable national law.
For assertion of the above-mentioned rights please contact us (see contact information at the end of the Data Privacy Statement). Any enquiries submitted to us electronically will, as a rule, be answered electronically, unless otherwise provided for in your enquiry.
VII. External links
Our website may contain links referring to the pages of third parties. Where this is not obvious, we point out that an external link is concerned. We have no influence on the contents and design of the pages of external providers. This Data Privacy Statement does not apply there.
VIII. Alteration of this Data Privacy Statement
The continuous development of the internet and the related frequent amendments to the applicable legal norms require our Data Privacy Statement to be adjusted from time to time. We will keep you informed here about any corresponding alterations.
Controller in the meaning of the GDPR and other national data protection laws of the EU Member States, as well as other data protection law provisions is:
H.C. Starck Ceramics GmbH
Telephone: +49 (0) 9287 807-0
Telefax: +49 (0) 9287 807-477
For the full imprint see:
XI. Contact details of the supervisory authority
The contact details of the supervisory authority competent for the place of business of our company are:
Bayerisches Landesamt für Datenschutzaufsicht
Promenade 27 (Schloss)
Telephone: +49 (0) 981 53 1300
Telefax: +49 (0) 981 53 98 1300